General information
Strategic Resourcing Limited is committed to keeping your personal information secure. This Privacy Policy explains how we collect, use and protect your personal information when you use this website or our portal, our services, including any data you may provide when you register or sign up to our mailing list.
We keep our Privacy Policy under regular review to make sure it is up to date and accurate.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during our relationship with you.
Important information about who we are:
Strategic Resourcing Limited is the controller, unless stated otherwise, and responsible for your personal data) collectively referred to as “Strategic Resourcing”, “we”, “us” or “our” in this Privacy Policy). Strategic Resourcing is part of The Black Capital Group Ltd (referred to as the “Group”) and we may share data to any entity with the Group.
You can contact us at:
Postal address:
7th Floor, The Plaza Building, 100 Old Hall Street, Liverpool, L3 9QJ
Email: [email protected]
Strategic Resourcing Limited is registered with the ICO, our registration number is ZB252498.
Compliance with the data protection legislation.
All your personal information will be held and used in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and any other legislation relating to the protection of personal information (Data Protection Laws).
We only use your personal information to provide the services you have requested from us. The information you provide will also help us direct your enquiries.
Personal information that we collect from you.
Personal information or personal data, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
Most of the personal information we process is provided to us directly by you for the purpose of providing you with our services. We collect and process your personal information through your use of this website, including any data you may provide through this website and our portal including when you register or sign up to our mailing list, purchase a product, service or membership.
Personal information we may collect, use, store and transfer about you which we have grouped together, are as follows:
- Identity Data includes first name, last name, any previous names, username or similar identifier, title and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and / or payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, portal, products and services.
- Marketing and communications data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Some personal information is required to set up your Strategic Resourcing account including your name, contact details, and email address. We may also need to collect some limited employment details for registration purposes.
Your personal information can be managed via your secure Strategic Resourcing account. You can always review and update your information by accessing your account.
We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals’ Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.
Health and other special categories of personal information
To the extent that information we collect is health data or another type of special category personal information subject to Data Protection Laws, we ask for your explicit consent to process this data.
Children’s personal information
This website is not intended for children, and we do not knowingly collect data relating to children.
We do not provide services directly to children or proactively collect their personal information.
How we collect your personal data
We will use different methods to collect data from and about you including through:
- Your interactions with us. You may give us your personal data by filing in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- Apply for our products or services;
- Create a membership on our website or portal;
- Subscribe to our service;
- Register for our events;
- Subscribe to our mailing list and request marketing to be sent to you; or
- Give us feedback or contact us.
- Automated technologies or interactions. As you interact with our website or portal, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
- Technical Data is collected from the following parties:
- marketing and communications providers such as Brevo based outside the UK;
- analytics providers such as Google Analytics, Google Tag Manager, Hotjar, Meta Pixel and SEMrush based outside the UK;
- advertising networks such as Google Ads Conversion Tracking, Meet Alfred and LinkedIn based outside the UK; and
- search information providers such as Google and Microsoft Bing based outside the UK.
- Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services such as Creditsafe, Eventbrite based outside the UK.
- Identity and Contact data is collected from publicly available source such as Companies House and Lusha based inside the UK.
Information from third parties
We work closely with third parties (including business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics and search information providers) and may receive personal information about you from them. Such data obtained from third parties will be kept in accordance this Privacy Policy, and with any additional restrictions imposed by the third party that shared your personal information.
How We Use the Information We Collect
The law on data protection sets out a number of different reasons for which a company may collect and process your personal information and requires us to have a legal basis for doing so.
We rely on one or more of the following legal basis:
- Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
- Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
- Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
- Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.
In certain circumstances, we need your personal information to comply with our contractual obligations or to pursue our legitimate interests in a way which might be reasonably expected as part of our running our business. For example, in order to deliver the services to you, we need to use the information you provide us to enable us to provide those services to manage your membership and your account with us.
Purposes for which we will use your personal data
Purpose/Use
Type of data
Legal basis
To register you as a new customer
(a) Identity
(b) Contact
Performance of a contract with you (to set up your account and provide you with a service)
To process and manage your subscription including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you (to provide you with a service)
(b) Necessary for our legitimate interests (confirm financial stability and to manage payments)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Dealing with your requests, complaints and queries
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you (to provide you with a service)
(b) Necessary to comply with a legal obligation (to ensure awareness of updated documentation)
(c) Necessary for our legitimate interests (to keep our records updated and manage our relationship with you
To enable you to partake in a prize draw, competition or complete a survey
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you(to provide you with a service)
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation (to uphold the terms of our agreement)
To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing
(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To send you relevant marketing communications and make personalised suggestions and recommendations to you about goods or services that may be of interest to you based on your Profile Data
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications
Necessary for our legitimate interests (to carry out direct marketing, develop our products/services and grow our business)
To carry out market research through your voluntary participation in surveys.
Share personal data with our third-party providers for purposes not otherwise set out above
(a) Identity
(b) Contact
(c) Marketing and Communications
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications
Necessary for our legitimate interests (to study how customers use our products/services and to help us improve and develop our products and services).
Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
Direct Marketing
During the registration process on our website when your personal data is collected, you will be asked to indicate your preferences for receiving direct marketing communications from Strategic Resourcing via email.
We may also analyse your Identity, Contact, Technical, Usage and Profile Data to form a view which products, services and offers may be of interest to you so that we can then send you relevant marketing communications.
Third-party marketing
We will get your express consent before we share your personal data with any third party for their own direct marketing purposes.
Opting out of marketing
You can ask to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us at [email protected].
If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes for example relating to order confirmations for a product/service warranty registration, updates to our Terms and Conditions, checking that your contact details are correct.
Whenever you have given us your consent to use your personal information, you have the right to change your mind at any time and withdraw that consent. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
We strive to provide you with choices regarding certain personal information uses, particularly around marketing and advertising.
Payment card information:
We may process your personal information to process any payments made for the provision of services. The information may include information for identification and verification, such as your name, credit, debit or other card number, card expiration date, and CVV code.
Any payment transactions carried out by us, or our chosen third-party provider of payment processing services will be kept secure and encrypted where possible.
If you fail to provide personal information
Where we need to collect personal information by law, legitimate interest or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.
Cookies
When you visit our website, we may collect certain information by automated means, such as using cookies.
A cookie is a piece of data stored locally on your computer containing information about your activities on the Internet. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows.
We use the following types of cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, or make use of services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
These are the cookies we use and why:
Cookies We Use
Why We Use Them
Google Analytics
To improve performance of our website and ensure that content remains relevant and interesting to our audience.
Hotjar
To analyse how users interact with our website and ensure that content remains interesting to our audience.
Click – Up
To recognise users who use our website and tailor the content accordingly.
If you use your browser settings to block all cookies (including necessary cookies) you may not be able to access all or parts of our website.
Please note the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies are targeting cookies found here.
To deactivate the use of third-party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout
Profiling and/or Automated Decision Making
Unless otherwise agreed with you, we will not use any of your personal information for automated decision-making or profiling.
Information We Share
Internal Third Parties
We may share your personal information for marketing and event reasons with other companies in the Black Capital Group who are based in the United Kingdom. These companies also provide IT and system administration services and undertake leadership reporting.
You can ask to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us at [email protected].
External Third Parties
We only ever share your personal information with trusted third parties and for the purposes we have set out above.
We only provide third parties with the information they need to know to perform their specific services. Where personal information is shared with a managed service provider or other third-party supplier, we work closely with them to ensure that your personal information is secure and protected at all times. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
Our contracts with third parties make it clear that they must hold personal information securely, abide by the principles and provisions of data protection rules, and only use information as we instruct them to. In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected. If we stop using their services, any of your personal information held by them will either be deleted or rendered anonymous.
We may also disclose your personal information to comply with a regulatory or legal duty, or if it is necessary to disclose personal information in connection with an investigation of suspected or actual fraudulent activity or is based on a lawful disclosure request. We may also disclose personal information where such disclosure is necessary to protect the safety or security of any persons, and/or otherwise as permitted under applicable law.
We will never:
- Sell your personal information to a third party.
- Share your personal information with a third party for marketing purposes without your consent.
Where your personal information may be processed
Your personal information will be stored on systems with technical and organisational security measures and controls located within the UK.
We may transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data outside the UK to countries which have laws that do not provide the same level of data protection as the UK law.
Whenever we transfer your personal data out of the UK to service providers, we ensure a similar degree of protection is afforded to it by using specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK. Any transfer of your personal information will follow applicable laws and we will follow the guiding principles of this Privacy Policy.
How Long We Will Retain Your Personal Information
We will only retain your personal information for as long as is reasonably necessary for the purpose or purposes for which we have collected it, including for the purpose of satisfying any legal, regulatory, tax, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal information are available upon request.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances we will anonymise your personal information (so that it can no longer be associated with you) for analytical or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Data security
We use a combination of appropriate technical, administrative, and physical controls to maintain the security of your personal information and protect against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of our services, including our platform or website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We have put in place procedures to deal with any suspected personal information data breach and will notify you and any applicable regulator when we are legally required to do so.
Your Rights
You have a number of rights under Date Protection Laws in relation to your personal data. You have the right to:
Your Right to be Informed
We aim to be transparent within our Privacy Policy and provide you with information about how we use your personal information.
Your Right to Object
In some circumstances you can stop the processing of your personal information for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal information.
Where your details are used for marketing, you can opt out at any time. You are able to unsubscribe from marketing on each contact or you can contact us to object to any processing.
Your Right to Rectification
You have the right to request the correction of your personal information when it is incorrect, out of date or incomplete. If you notify us that the personal information, we hold is complete or inaccurate we will correct or complete the information as soon as possible.
Your Right to Erasure or the Right to be Forgotten
You have the right to request that your personal information be deleted in certain circumstances; including if we no longer need it for the purpose we collected it, you withdraw your consent or you object to its processing.
Following your request, we will erase your personal information without undue delay unless the continued retention is necessary and permitted by law. However, where we are not able to comply with your request of erasure for specific legal reasons we will notify these to you at the time of your request.
Your Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information. This can be done in circumstances where we need to verify the accuracy of the information, if you do not wish to have the information erased or you have objected to the processing of the information, and we are considering this request. Once the processing is restricted, we will only continue to process your personal information if you consent, or we have another legal basis for doing so.
Your Right to Access
You have the right to access the personal information we hold about you. Any access request will usually be free of charge and responded to within one month. We will endeavour to provide information in the format requested, but we may charge you a reasonable fee for additional copies.
Your Right to Data Portability
You have the right to receive a copy of your personal information which you gave to us. The copy will be provided in a commonly used and machine-readable format. You can also have it transmitted directly from us to another data controller, where technically possible.
When you request to exercise your rights
You will not have to pay a fee to exercise any of the rights listed above. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information or to exercise any of your other rights. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or policies. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.
How can we help?
If you have any questions that haven’t been covered, or you have any concerns about our use of your personal information, you can make a complaint to us by contacting us at [email protected] or by post using our postal address and request a copy of our contact us form.
For further information on data protection please visit the Information Commissioner Office (ICO) website.
The Information Commissioner Office regulates data protection. If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113 or visit the website
